Privacy Policy

Privacy Policy

This Privacy Policy explains how APEX PRIME HEIGHTS LTD, operating the Nutricore website, collects, uses, and protects personal data, in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.

1. Data Controller

The controller responsible for the processing of personal data is

Company
APEX PRIME HEIGHTS LTD

Trade name
Nutricore

Registered address
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

Contact email
Nutricore@outlook.com

2. Personal Data Collected

When using the Vitally website, the following categories of personal data may be collected

  • identity data (first name, last name)

  • contact details (email address, shipping address, billing address)

  • order and payment information

  • IP address and browsing data

  • communications with customer support

Payment data is processed directly by secure payment service providers. Vitally does not have access to full banking details.

3. Purpose of Data Processing

Personal data is collected for the following purposes

  • processing and managing orders

  • delivery and returns management

  • payment and refund management

  • customer support and assistance

  • fraud prevention

  • improving user experience and website performance

4. Legal Basis for Processing

Data processing is based on

  • performance of the sales contract

  • compliance with legal obligations

  • user consent when required

  • the legitimate interest of the data controller

5. Data Recipients

Personal data may be shared only with parties necessary to provide the services, including

  • payment service providers

  • logistics partners and carriers

  • technical service providers (hosting, e-commerce platform)

These partners are required to maintain confidentiality and ensure data security.

6. Data Transfers Outside the European Union

Some data may be transferred outside the European Union, particularly in connection with the technical operation of the website and its service providers. Transfers are carried out using GDPR protection mechanisms designed to ensure an adequate level of data protection.

7. Data Retention Period

Personal data is retained only for as long as necessary for the purposes for which it was collected, including

  • duration of the contractual relationship

  • legal and accounting obligations

  • management of potential disputes

8. User Rights

Under GDPR, users have the following rights

  • right of access

  • right to rectification

  • right to erasure

  • right to restriction of processing

  • right to object

  • right to data portability

To exercise these rights, users may contact

Nutricore@outlook.com

9. Data Security

Vitally applies appropriate technical and organizational measures to protect personal data and ensure its confidentiality, integrity, and security.

10. Cookies

The Vitally website uses cookies and similar technologies to ensure proper functionality and improve user experience.

Users can manage cookie preferences through the consent banner displayed while browsing.

11. Changes to this Privacy Policy

This Privacy Policy may be updated at any time to reflect legal, regulatory, or technical changes.

The version in force is the one published on the website at the time of consultation.

12. Governing Law

This Privacy Policy is governed by French law.